FAQS

Frequently Asked Questions (FAQs) - Daraz.net

1. How can I place an order? Visit our user-friendly website at Daraz.net, browse through our diverse product range, and click on the items you wish to purchase. Follow the simple checkout process, providing necessary information for shipping and payment.

2. What payment methods do you accept? We accept a variety of secure payment methods. Choose the option that suits you best during the checkout process.

3. Can I modify or cancel my order after placing it? Once an order is placed, it enters our processing system promptly. Therefore, modifications or cancellations may not be possible. Please double-check your order before confirming the purchase.

4. How can I track my order? Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this number on our website to track your package in real-time.

5. What is your return and exchange policy? We offer a hassle-free 7-day return and exchange policy. If you encounter any issues with your purchase, please refer to our detailed policy here for instructions on how to proceed.

6. Do you ship internationally? At the moment, we only offer shipping within Pakistan. We are actively working to expand our services globally.

7. How do I contact customer support? For any inquiries, concerns, or assistance, our customer support team is ready to help. Reach out to us via WhatsApp at 0325-2714347

8. Do you offer gift cards? Yes, we offer gift cards of varying denominations. They make the perfect gift for any occasion. You can purchase them directly on our website.

9. Are my personal details safe with Daraz.net? Absolutely. We prioritize the security and privacy of your information. Please refer to our comprehensive Privacy Policy here for details on how we handle your data.

10. How do I subscribe to your newsletter for updates and promotions? Stay updated with our latest products and exclusive promotions by subscribing to our newsletter. Simply enter your email address in the designated field at the bottom of our homepage.

Feel free to contact us if you have any other questions or concerns. Thank you for choosing Daraz.net!